DELIVERY INFORMATION

FREE UK DELIVERY ON ALL UK ORDERS OVER £99!

Drummers Only use DPD Local for all our high value deliveries throughout Mainland UK. They provide a great service whereby they provide all customers with a 1hr delivery window, saving you having to sit in all day waiting on you parcel to turn up! All orders over 5kg will generally be sent using DPD Local*.

Large Letter sized items (basically anything that fits in regular sized post box) will be sent using Royal Mail.  Larger items up to 5kg will be sent using Hermes.  Delivery times are usually between 3-5 working days for Mainland UK, 4-7 working days for the Highlands and Islands and up to 10 working days for European deliveries.

You also have the option at checkout of choosing a next day delivery service when items are in stock.

EU DELIVERY* is FREE OF CHARGE on ALL orders over £500!

EU order which total more than £500 will be delivered FREE OF CHARGE to most countries** within the European Union. If the order is less that £500 delivery charges will be calculated at checkout based on your delivery location.

Shipping to Ireland is free of charge on all orders over £250.

PLEASE NOTE: From 1st January 2021, rather than pay any tax at the point of purchase, VAT will be paid at the point of arrival of goods into your country. The rate of VAT will be that of your country.  As well as local VAT, you may also have to pay any duty that is due if the goods were not made in the EU or UK. (items originating in EU or UK are nil duty). We cannot yet be specific on these as they are set by the European Commission.  When your goods are dispatched and arrive in your country you will be contacted by our courier and it is at this point that you will pay the local VAT & Duty due on your purchase

Rest of World delivery is also available on request – Please CONTACT US for a quote.

REGULAR DELIVERY TIMES & COSTS

Service Locations Delivery Schedule Cost per Order
All UK Orders Over £99
All of UK, Including Northern Ireland, Highlands & Islands Mainland UK – 3-5 Working days
NI, Highlands & Islands – 4-7 Working Days (Monday – Friday)
FREE
All UK Orders Under £99 – Large Letter
All of UK, Including Northern Ireland, Highlands & Islands Mainland UK – 3-5 Working days
NI, Highlands & Islands – 4-7 Working Days
(Monday – Friday)
£1.50
All UK Orders Under £99 – Small Packet (Under 1kg)
Mainland UK Only, Excluding Northern Ireland, Highlands & Islands 3-5 Working days
(Monday – Friday)
£2.99
All UK Orders Under £99 – Small Parcel (Under 2kg)
Mainland UK Only, Excluding Northern Ireland, Highlands & Islands 3-5 Working days
(Monday – Friday)
£3.99
All UK Orders Under £99 – Large Parcel (Under 5kg)
All of UK, Including Northern Ireland, Highlands & Islands Mainland UK – 3-5 Working days
NI, Highlands & Islands – 4-7 Working Days
(Monday – Friday)
£4.99
Mainland UK Orders – Next Day Service
(available on in-stock items only)
Mainland UK Only
(excludes NI, Highlands & Islands*)
1 Working day
(Monday – Friday)
£7.49
Mainland UK Orders – Saturday Delivery
(available on in-stock items only)
Mainland UK Only
(excludes NI, Highlands & Islands)
Next Available Saturday £12.99
Mainland UK Orders – Sunday Delivery
(available on in-stock items only)
Mainland UK Only
(excludes NI, Highlands & Islands)
Next Available Sunday £12.99
EU Deliveries Under £500 Most EU Countries Outwith UK** 3-10 Working days
Monday – Friday
(Varies per country)
Cost Calculated
at Checkout
EU Deliveries Over £500 Most EU Countries Outwith UK** 3-10 Working Days
Monday – Friday
(Varies per country)
FREE

*Express courier services to Northern Ireland & Highlands and Islands will be calculated at checkout.
**We are unable to deliver to Cyprus, The Canary Islands, Balearic Islands, Malta & Monaco.

Standard Delivery

We aim to dispatch all orders for items which are in stock within 1 working day. (Our business hours are 10am – 5pm Monday-Saturday). In the event an item is out of stock we will contact you to advise of any delays or offer an alternative. Large Letter size items (basically anything that can fit in a postbox) will be sent by Royal Mail.  Anything bigger than this but under 5kg will be sent using Hermes.

Items over 5kg will generally be dispatched by DPD Local (excludes Highlands & Islands, Northern Ireland & The Islands) and are fully insured whilst in transit. Please ensure you check the items thoroughly before signing for them – if the items are damaged on delivery, please ensure you sign for them as ‘ damaged’. Goods ordered through the website may also be available to collect from our store however this must be selected when ordering.

Next Day Courier Delivery

Next day courier delivery is between Monday – Friday, 8am – 6pm. If you provide us with an e-mail address or mobile phone number they will e-mail/text you on the morning of delivery to advise an hour window in which they will deliver (Please Note: This service is only available on DPD Local deliveries and may not be available in some EU areas). If there is no-one available to receive the goods then a card will be left with the local depot details for you to contact them to arrange a suitable delivery date. They will then hold the goods awaiting your response. Once you have contacted them and they have made a second delivery attempt, if there is still no-one available to receive the goods then you will be required to uplift the goods yourself from their local depot or pay a further charge to have the goods re-delivered. We require a signature upon delivery of the goods. DPD cannot leave the goods without a signature. If they are not collected, they will be returned to our warehouse and you will be credited for the cost of the goods – NOT the shipping charges.

Please not that the next day service is only available on orders placed before 1pm on the day of dispatch.

Delivery Terms & Conditions

Unless otherwise agrees in writing signed by the seller, all delivery dates are estimates.  Drummers Only will make all reasonable effort to deliver all products within the time specified; however, in no case shall Drummers Only be liable for any expense, loss or damage whatsoever suffered by the buyer as a result of the any failure to deliver by the specified date.

*Please note that for DPD Local orders that have been split or have back-ordered items on them, only the initial delivery is guaranteed to go with DPD Local.  Subsequent deliveries (especially for smaller, low value items) may be sent by other delivery methods.